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Retirement for our trusted colleague

Our trusted colleague, Lynne Williams, Associate Director at Cox Mahon and longest-serving member of our Private Client team, is retiring at the end of this year (2018).

Lynne has been with us for 14 years, having previously worked at Aon and its predecessor firms, Brentnall Beard and Hogg Robinson.

Recruited in 2005 by Andrew Kenyon, Director, Lynne was tasked with building a Private Client business from scratch, which she did very effectively. Over the years, our Private Client team has expanded considerably, and together, Philip Mitchell, Helen Lear and Emma Matthews, will maintain that tradition of expert care and attention that Lynne’s clients so valued.

“Discretion and trust are essential when advising Private Clients, as they are sharing very private information with us about their possessions and lifestyle in order for us to place their insurance effectively. It’s important to listen to their concerns and unique requirements. When dealing with claims, I never promise the earth, but I always promise I will do everything I can”, says Lynne.

Born, raised and still living in Shrewsbury, Lynne has an incredible knowledge of the Shropshire area and a genuine interest in its beautiful architecture and estates. Due to the nature of her work, she has often been invited by her clients to view their stunning historical homes, which are not usually open to the public. She has also seen derelict buildings turned into beautiful homes, often with contemporary twists.

Over her career, Lynne developed a great interest in the history of estates and how they are managed and passed between generations. She is a keen member of the National Trust, which has added to her knowledge of historical properties.

Working in insurance has led to Lynne’s involvement in some unusual incidents and supporting clients to make successful claims. A claim made by a client who slipped on a wet rock when fishing, broke his rod and lost his wristwatch, was successful.

A ‘hit and run’ incident by a lorry driver which caused damage to a client’s wall and to an adjacent railway bridge, led to the closure of a main railway line west of Shrewsbury whilst it was repaired. Due to the diligence of the agent who looked after the estate, the culprit was found and Cox Mahon was able to claim all costs from the driver.

Following retirement, Lynne plans to spend more time with her husband, Graham, their son Tim and partner Nikki, and two grandchildren. She will continue her National Trust membership and looks forward to doing more gardening at home.

We wish Lynne a long and very happy retirement and thank her very much for her hard work and expertise over the years!